Orthodontic Programs that Help Your Practice
Appliance Protection Program
Great Lakes understands that appliances may be lost or destroyed through the course of treatment. This obviously creates extra expense for your patient. That's why we created our Appliance Protection Program as
a type of appliance insurance. This program may also be an asset in furthering the growth of your practice. Contact Laboratory Customer Service for more information.
Master Prescription Program
We know that your technical specifications may vary from our standards. With the Master Prescription Program, we will keep your specifications on file and issue a design number to each. This will assure consistent, accurate fabrication of all your appliance designs. Contact Laboratory Customer Service for more information.
Appliance Warranty Program
Great Lakes appliance warranty covers:
• Lifetime warranty on acrylic. Any appliance fabricated by Great Lakes with Biocryl or Great Lakes acrylic
If you need to return an appliance, please follow these instructions:
|• Return the appliance, original construction model(s), setup, and bite registration (if applicable).
Important: Warranty is void if original model(s) or bite is not returned.
• Clearly indicate your reason for return on the reverse side of the "Return Copy" of the packing
To speak with a laboratory customer service representative:
|Phone:||800.828.7626 (U.S. & Canada) or 716.871.1161 (Worldwide)|
|Hours:||Monday - Friday 8:00a.m. to 5:00p.m. (EST)|