Customer Service and Support

Great Lakes takes considerable pride in helping customers achieve their professional goals. Whether it's through our extensive line of high quality, innovative products; our focus on providing precision laboratory services; our cutting-edge training programs; or our dedication to responsive customer service - Great Lakes
is committed to meeting and exceeding our customers' expectations.
 

To contact us, please use one of the following options:

Phone: 800-828-7626 (U.S. & Canada) or 716-871-1161 (Worldwide)
Hours: Products:      Monday - Thursday 8:00a.m. to 6:00p.m. (EST), Friday 8:00a.m. to 5:00p.m. (EST)
  Laboratory:  Monday - Friday 8:00a.m. to 5:00p.m. (EST)
   
Fax: 716-871-0550
   
Email: Customer Service
  Products:       prodcustserv@greatlakesortho.com
  Laboratory:    labcustserv@greatlakesortho.com
   
  Technical Assistance
  Products:       prodtech@greatlakesortho.com
  Laboratory:    labtech@greatlakesortho.com
   
  Training:         training@greatlakesortho.com